Frequently Asked Questions
PRODUCTS
Are the jackets on your website crafted from genuine and high-quality leather?
Yes, all the leather jackets on our website are made from high-quality, genuine leather.
Is it possible to request customizations or alterations for the jackets you offer?
Yes, we offer customization and alteration services for our jackets. Please contact our customer support for more details.
Are your leather jackets designed for both men and women?
Yes, we offer leather jackets for both men and women. We have a wide range of styles and sizes to choose from.
SHIPPING
Do you provide international shipping services for your products?
Yes, we provide international shipping to customers worldwide. Shipping fees may apply based on your location.
How Long Will It Take To Get My Package?
The delivery time for your package depends on the shipping method you choose during checkout. Standard shipping may take 6 to 7 working days, while express shipping can deliver within a few days with extra charges. The specific time frame will also be influenced by your location and the shipping carrier used.
PAYMENT & INFORMATION
What Payment Methods Are Accepted?
Accepted payment methods typically include major credit cards (e.g., Visa, MasterCard), debit cards, PayPal, and sometimes digital wallets and bank transfers. Check the specific website's payment options during checkout for details.
Is Buying On-Line Safe?
Yes, buying online can be safe if you follow precautions such as shopping from trusted websites, using secure payment methods, and being cautious of phishing attempts.
Q10. What is your policy regarding the protection of customer information and privacy?
We take customer privacy seriously. You can review our privacy policy on our website to understand how we collect, use, and protect your personal information.
Order & Retunrs
What happens if I don't like the jacket I bought or it doesn't fit me? Can I send it back?
Yes, we have a return policy in place. If you are not satisfied with your purchase or if the jacket doesn't fit, you can refer to our return policy for instructions on how to return or exchange the item.
Do your jackets have any kind of guarantee or warranty?
We offer a warranty on our leather jackets to ensure the quality of our products. Please refer to our warranty policy for specific details and terms.
Can I change my mind or make changes to my order once I've already placed it?
You may be able to cancel or modify your order if it has not yet been shipped. Contact our customer support as soon as possible to request changes to your order.
If I asked for a special jacket with changes, can I still send it back if I don't like it?
Customized leather jackets are generally non-returnable unless there is a defect or error on our part. Please contact our customer support for further assistance.
How Can I Return a Product?
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